Privacy Statement
Last updated: June 18, 2025
This Privacy Statement applies to all visitors and users of the website https://kbfrc.ie, and it governs the privacy of those who choose to use our services. It outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable laws in the European Economic Area (EEA) and Switzerland.
1. Who We Are
Killaloe/Ballina Family & Community Resource Centre (KBFRC)
Molua Centre, The Green, Shantraud, Killaloe, Co. Clare, Ireland
Website: https://kbfrc.ie
Email: info@kbfrc.ie
2. Personal Data We Collect
We collect and process personal data when you:
Contact us via our website, email, phone, or in person
Use our services, attend events, or engage with us on social media
Submit forms (e.g., event registrations, surveys, feedback)
Visit our website (via cookies and analytics tools)
Types of data we may collect include:
Name, contact details (email address, phone number, address)
IP address, browser type, device information
Communication preferences
Any information voluntarily provided to us through forms or interactions
3. Purpose of Processing
We process your personal data for the following purposes:
To provide community services and respond to enquiries
To communicate with you
To manage events and appointments
To improve website performance and user experience
To meet legal and regulatory obligations
We ensure that data collection is limited to what is necessary and processed on a lawful basis such as your consent, legitimate interest, contract performance, or legal requirement.
4. Sharing of Data
We do not sell or rent your personal data.
We may share your data with:
Trusted third-party service providers (e.g., IT support, email platforms)
Social media platforms as embedded content (e.g., Facebook)
Government or legal authorities where required by law
All third parties are obligated to keep your data secure and use it only for the purposes outlined.
5. Cookies and Tracking Technologies
Please refer to our Cookie Policy for detailed information on the types of cookies we use, their purposes, and how you can manage your preferences.
6. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
Right to be informed – about how we use your data
Right of access – to the personal data we hold about you
Right to rectification – to correct inaccurate or incomplete data
Right to erasure – to request deletion of your data
Right to restrict processing – to limit how we use your data
Right to data portability – to receive your data in a usable format
Right to object – to processing based on legitimate interests
Right to withdraw consent – where consent was given
You can exercise your rights by contacting us at info@kbfrc.ie.
If you are unsatisfied with our response, you have the right to lodge a complaint with the Irish Data Protection Commission (https://dataprotection.ie) or your local supervisory authority.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These include secure hosting, encryption, and access control procedures.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory requirements. After that, data is securely deleted or anonymized.
9. International Transfers
Some of our third-party providers (e.g. Facebook) are based outside the EEA. In such cases, we ensure that appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your data in accordance with GDPR.
10. Updates to This Statement
We may update this Privacy Statement from time to time to reflect changes in legal, technical, or business developments. The latest version will always be available on our website.
Contact Us
For any questions about this Privacy Statement or how we handle your personal data, please contact:
Killaloe/Ballina Family & Community Resource Centre
Molua Centre, The Green, Shantraud, Killaloe, Co. Clare, Ireland
Email: info@kbfrc.ie
